So, it’s a fresh new year for you to engage with your audience. Our research over the last 5 years clearly points out that engaging personalities are more important than ever and are the primary key to building TSL, AQH Persons, Cume growth and stability! Some of this has been driven by the pandemic stimulating the need for more companionship. Many stations are not focusing on this to any significant degree or at all. Real talent coaching is not easy. It takes a great deal of time and years of experiential knowledge. Along with real talent coaching there are other opportunities in 2022 that you need to do:
- Invest a good amount of time coaching your talent. These people are your front-line and the immediate connection to your audience.
- Research your music using a statistically accurate methodology. This is simply the price of admission to be able to compete.
- Play only the strongest, consensus-appeal songs. This will be a small body of songs that will bring you to the top of the ratings.
- Take the time to actually listen to your radio station outside of your work environment. You can’t be objective about your station if you don’t really listen to it this way.
- Know that marketing will be more important this year than any other year. This is primarily because of the great opportunity that is now opened from the pandemic. Marketing is not a luxury it is a necessity! Marketing is your cume multiplier.
- Align all of your marketing to promote appointment-listening. This is the best way to secure TSL increases. You can’t always get people to listen longer per-occasion BUT you can get them to listen on more occasions.
- Know your competition better than ever before. Track them once every two weeks. Technology makes this easier than ever.
- Know that your biggest battles will NOT be with other radio stations but within the walls of your own. Learn to win these battles.
- Get to know your audience better by observing and talking with them more often. Don’t “Think” you know them from what you’ve read. Instead, know them from what you’ve seen and heard from them directly.
- Get involved with some type of “cause” marketing this year. Helping others is seen as a real virtue with your audience and creates a tighter relation with them.
- Clean up your audio chain for both your on-air signal and streaming. From market to market I hear inferior audio. Listeners hate this. They are not only comparing you to other radio stations but all other media forms. Yes…be as loud as you can, but within the good fidelity spectrum.
- Train your personalities to be highly interactive with their audience. This can be done through phone calls, emails, instant messaging, text messaging and even referencing conversations they have while on location. If you are not interactive you will not win.
- Spend more quality and refreshing time with your family. A clear and refreshed mind always functions better than one that is weighed down in one area.
- Inspire those who work with you. Say something positive and encouraging to your staff at least once per week. The people you work with thrive on this! A pat on the back is twice as powerful as a $100 in the pocket.
Brian Wright
brianw6187@aol.com
Brian Wright is a 40 year radio veteran who has successfully served many companies as Program Director, Operations Manger and VP of programming. Brian has been consulting many radio stations for over 25 years in the US & Canada helping them grow ratings and revenue. Brian believes that talent coaching is the key to having a successful radio station or cluster and has developed a unique way of coaching that leads to accelerated talent growth.
Life 102.5 has a heart for Madison! For the 4
Spirit 92.9 continued its commitment of blessing the central Minnesota community through intentional service projects. As the pandemic affected another year, station listeners rose to the challenge of uplifting and encouraging those feeling loss, loneliness, or burnout. Thanks to the help of generous listeners and business partners, Spirit 92.9 raised more than $8,000 in an online tip jar that blessed the staff at 19 local restaurants returning to work full time with huge tips during the Big Tip promotion. The restaurant workers were grateful for the visibility and appreciation. Numerous area teachers nominated by their students and families received special honor at the end of the school year with flowers and $500 VISA gift cards as part of “Thank A Teacher” organized by Spirit 92.9. In the fall, Spirit 92.9 partnered with two local ministries and provided free holiday meals to the community. During the ‘More Than A Meal’ event, the station worked with community members who donated enough to provide 6,000 meals and give help to people in need. Station team members also prepared and served meals together at the local homeless mission. At Christmastime, 11 community members wrote Spirit 92.9 and shared the story of someone they believed deserved some extra joy due to personal hardships. The individuals received $1000 to bless that person during Spirit 92.9’s Share The Joy promotion. Phone calls were made to hundreds of listeners to offer prayer and encouragement. Prayer support and a personal response is offered all year long.
Jim Campbell, Founder & Network President of Radio Training Network, Inc. began his radio career in commercial radio in Tennessee in 1964. In 1966 he moved his family to Lakeland, Florida to attend college, and upon graduation he joined the staff at First Assembly of God Church where he and the church launched in the mid 1970s the first Contemporary Christian Radio Station in the nation, WCIE-FM. The station grew in both market impression and influence not just in Lakeland, but around the country inspiring others to follow Jim’s lead. In 1989 Jim left the church and founded Radio Training Network, Inc. (RTN) and over the next 30+ years, he oversaw the acquisition and development of 40+ stations plus translators. With 130 team members, RTN stations serve the Carolinas, Georgia, Alabama, Florida, and Missouri. These stations are well recognized in their respective markets thanks to the servant leadership of the staff, aggressive marketing, and a commitment to a strong emphasis on Jesus first. At present RTN has some two million listeners each week on air and approximately the same number online.
Andrea Kleid is a 24-year veteran of radio and records. She began her career working in Christian radio at WNLT in Cincinnati, and then moved onto WAY-FM in West Palm Beach working in programming and promotions. Her next stop took her to JOY-FM in Tampa where she served as the Promotions Director. In 2004, Andrea moved to Nashville to begin her music industry career in radio promotion under Grant Hubbard at Capitol CMG. In 2008, Andrea became the Vice President of Promotion at Word Label Group where she led one of the most successful and influential radio promotion teams in the Christian music industry. Through her signature brand of honesty, passion for Christian music, and focus on relationships, Andrea developed a reputation for successfully launching new artists’ careers including for KING and COUNTRY, NEEDTOBREATHE and Francesca Battistelli. This year, Andrea celebrates her fifth year as the President of her own company, Boxer Poet. An advocate for both radio and artists, Andrea continues to zealously host conversations around further representation for women and people of color on Christian radio.
Jason Sharp has a rich history with CCM radio and leadership. His early years at WONU/Chicagoland and The Bridge/Delaware gave flight to his passion for great programming and innovative promotions. As Program Director of WCQR/Johnson City and eventually the network PD for Positive Alternative Radio, Jason’s influence grew across the industry. In 2007, Jason joined the team at Northwestern Media as Program Director and then Station Manager of KTIS, Minneapolis/St Paul. In 2015, Jason furthered his formal education and earned his master’s degree in organizational leadership. Applying his leadership knowledge and skills to work, he now serves as Senior Vice President of Broadcasting at Northwestern Media’s 23 stations in 14 markets across ten states that service 1.5 million listeners each week. Jason also served Christian Music Broadcasters, first as a charter member and eventually as the lead of CMB’s educational track at Momentum for more than ten years. He then served as the organization’s board chairman from 2017-2020. Jason continues to inspire others within Christian media toward excellence and compassion through a Christ-centered attitude, education, and practical application.
In 1972, while serving in the U.S. Air Force in Orlando, Johnny Stone dreamt of a second kind of “air force,” that of radio. He took an overnight position at WDIZ-FM, the station where Z88.3 now stands. In the past 50 years of his career, Johnny’s work and personality raised the bar for other programmers in markets ranging from New York City, Chicago, Dallas/Fort Worth, San Diego, Tampa, Atlanta, Tucson, and Minneapolis/St. Paul. During his stint as Program Director and Morning Show host at Star 99.1 New York, his team won the NAB Crystal Radio Award and CMB Station of the Year. Presently, Johnny serves as afternoon host with his wife, Stacey, at 91.9 WGTS in Washington D.C. winner of the 2021 NAB Marconi Award for Religious Station of the Year. Owner of StoneStudios, LLC. and as a 22-year veteran in Christian media, Johnny mentored several on-air talents. Today, along with his on-air role at WGTS, he mentors college students at CMBU, teaching and modeling the belief that “you have to win in the hallways to win on the airwaves.”
Lisa Williams was called to Christian radio while praying in 1990. She walked into KCVO in Camdenton, Missouri and started on the air that same week. Over the past 32 years, Lisa served in various roles in on-air, programming, fundraising, and station management at radio stations and networks including K-LOVE, Z88.3, Star 99.1, KCVO, and KCWN. As an on-air personality, Lisa earned several number one ratings in several markets and was the recipient of three industry awards. Lisa now serves as the Network Talent Coach for Northwestern Media, owner of 23 stations in 14 markets across ten states that service 1.5 million listeners each week. While at Northwestern, Lisa hosted the nationally syndicated show Life with Lisa Williams from 2016-2021. She stepped away from the show to focus on coaching more than 90 on-air talents, encouraging and nurturing them to shine the light of Christ through excellent radio. When she’s not coaching talent, Lisa helps stations raise money for their operations. She also hosts a Facebook group for women on-air in Christian radio called GodsRadioGirls and helps facilitate their annual retreat.