Blue Ridge Broadcasting (BRB), operator of The Light FM, is a listener-supported ministry of the Billy Graham Evangelistic Association. They share the hope of Jesus Christ through encouraging music and Bible teaching while fulfilling their mission to “lead as many people as possible into a personal and dynamic relationship with Jesus Christ and encourage listeners in spiritual maturity and active service for Christ.”

Most listeners of The Light FM engage the ministry through BRB’s twelve radio stations. The lead station, 106.9 FM WMIT, has the 12th largest coverage area of any FM station in America, thanks to its transmitter site near the summit of Mt. Mitchell. Among the larger cities served by The Light FM are Charlotte, Asheville and Winston-Salem, North Carolina; Greenville and Spartanburg, South Carolina; and Knoxville, Tennessee. The Light FM is also available on The Light FM app and on all popular smart speakers.

Job Summary:

The Donor Ministries team at The Light FM works to cultivate meaningful, year-round, long-term relationships with ministry supporters and to identify, develop, and deepen new relationships with prospective ministry partners. The goal of the team is to grow a strong base of support for decades to come. The team includes a core office staff and a regionally based field team who collectively serve the individuals, families and organizations that support the ministry with their gifts and prayers. Through special events, personal visits, and mailings, the field team shares the work, impact, and needs of the ministry with existing and prospective ministry partners.

This brand new Assistant Director-Donor Ministries position will provide leadership, coaching, support and accountability to the field-based donor engagement team (4 team members). Additionally, this position will represent the ministry in assigned regions of the listening area (primarily North Carolina, South Carolina and Tennessee) and will be responsible for developing and stewarding a financial support base for the ministry with those assigned donors.

Ministry Requirements
• Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ
• Faithfully upholds BRB and BGEA in prayer
• Participates in daily BRB/BGEA staff devotions including Bible reading, and leading group prayer as schedule permits
• Demonstrates behavior aligned with BRB & BGEA’s Mission Statements, Statement of Faith, Hallmarks, policies, and expectations
• Demonstrates commitment to the Guiding Principles of Donor Ministry at The Light FM
• Effectively represents Jesus Christ to those within both personal and professional spheres of influence

Essential Duties and Responsibilities
• Recruit and lead a team of field-based Relationship Associates who effectively shepherd people toward God’s agenda for advancing His Kingdom.
• Create a culture of accountability. Promote relationship building and ownership in each task associated with the Relationship Associates. Encourage innovative solutions and respectful questioning of status-quo, within mission, to effectively serve the ministry’s donors.
• Ensure Relationship Associates are effectively oriented and trained, coached and developed. Ensure effective organizational communication and provide employee-focused development and growth opportunities.
• Collaborate with Relationship Associates to design and implement a donor engagement and relationship management strategy for both individual and business donors, key to which is personal relationship building.
• Collaborate with Relationship Associates and Donor Services Manager to plan and direct events and gatherings for donors.
• Collaborate with Donor Communications Manager to ensure Relationship Associates have accurate, current information and listener testimonials to share with donors.
• Implement donor engagement and relationship management strategy from a ministry-first, gift development-second perspective with assigned group of donors.
• Maintain regular communication to donors about ministry activities, stories of God’s work through the ministry, and to stay abreast of their prayer needs.
• Complete the assigned number of donor engagement and prospective donor contacts each year. Determine the preferred manner of contact for each donor or prospect: face-to-face visits, phone calls, texts, emails or at station events.
• Intentionally network in communities across the listening area and with current ministry partners to identify and engage new partners for The Light FM.
• Represent The Light FM at regionally-focused station events, donor ministry events, meetings and conferences, as needed.
• Develop, maintain and process required weekly, monthly and annual reports

Marginal Duties and Responsibilities
• Serve as back-up for Managing Director, Donor Ministries when on vacation or leave
• Attend training/equipping sessions as scheduled by Manager
• Attend station outreach & engagement events as a ministry representative
• Other duties as assigned

Job Specifications

SKILLS AND KNOWLEDGE
• Five to ten years’ experience in donor development, ministry or related field.
• Exhibit personal integrity, maturity, honesty and discipline in lifestyle
• Excellent interpersonal and listening skills
• Excellent organizational, time management, and follow up skills
• Excellent relationship-building skills with a ministry-first focus
• Must be a “self-starter” and able to work independently
• Ability to work independently without close supervision, and to simultaneously handle multiple tasks and track multiple relationships
• Experience working with people from diverse backgrounds
• Ability to anticipate others needs
• Ability to prioritize tasks
• Demonstrate strong written and verbal presentation skills.
• Comfort and desire to pray with people.
• Ability to network effectively across departmental lines in pursuit of objectives
• Experience with donor database (CRM) software systems, Excel, Word, and other computer software
• Ability to handle telephone calls in a professional manner
• Ability and comfort creating welcoming, hospitable environment for guests.
• Ability to handle sensitive information with professionalism and maintain strict confidentiality

PHYSICAL/MENTAL DEMANDS
• A positive attitude, team-player mindset, and coachable spirit.
• Ability to quickly learn and implement donor relations best practices
• Occasional evening and weekend work
• Ability to concentrate and work productively, under occasional pressure and frequent deadlines, despite interruptions
• Attention to detail, flexibility
• Ability to work supportively in a team setting
• Neatness of appearance in dress and grooming
• Welcoming, hospitable demeanor
• Ability to interact with diverse personality types

WORKING CONDITIONS
• Conventional office environment
• Ability to tolerate extended periods using computer equipment
• Ability to tolerate extensive time conversing on the phone
• Ability to tolerate extended periods of sitting or standing in one work location
• Weekday and weekend travel is occasionally required

Guiding Principles of Donor Ministry at The Light FM

1. God’s economy is different than the world’s.

2. Every act of giving is first and foremost a statement about the faithfulness of God.

3. God invites people to be a part of His work because of His desire to see them grow in Him (spiritual maturity).

4. Transformational giving is based on the abundance and trustworthiness of God and not a theology of scarcity.

5. All employees and leaders of the ministry have a dual calling to steward the mission and grow the people God brings.

6. Personal commitment to the ministry and mission is a key component in building relationships with our partners.

7. It is our responsibility to be in front of our donors to encourage and help facilitate giving which the Holy Spirit is already working out in the donors’ lives.

8. Partners should be treated as individuals; with individual Spirit-led goals, dreams and priorities for their giving, as we seek the Holy Spirit’s leading on how we connect with them.

9. Partners deserve for us to be fully present with them, listening deeply to their “God-stories” and to steward those stories well.

10. Partners deserve our honesty and transparency in ministry mission, vision, direction, successes, challenges and impact of their giving.

11. Giving increased time, talent, treasure, and testimony is a result of partners being comprehensively coached on and directly engaged in the mission of the ministry.