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Shared Services Manager

Shared Services Manager

Website Hope Media Group

Love Jesus, Serve Others, Spread Hope

Job Summary:

The Shared Services Manager serves as a member of the Accounting Department and reports directly to the VP, Accounting. A hands-on position that will lead an Accounts Payable and Accounts Receivable Shared Services team. This position will be responsible for improving and creating processes as well as strengthening internal controls for a fast-moving Christian media company. This position is responsible for managing the day-to-day activities and long-term optimization of accounts payable, billing, collections and payroll. Hope Media Group the home of KSBJ, WayFM, Vida Unida and NGEN radio. This position resides in Houston, TX.

Essential Functions:


This position will be responsible for improving, managing and creating business critical processes as well as strengthening internal controls for an expanding ministry.
Oversight and effective management of Accounts Payable, Accounts Receivable, and Payroll, including responsibility for the accuracy of all data being produced by the team.
Input and manage accounts receivable and accounts payable, including invoicing, vendor/customer relationships and cross-team collaboration.
Implement controls and procedures for accurate payables and receivables management.
Insure the integrity and accuracy of accounts payable and accounts receivable agings and reporting.
Speak into and help analyze the cash flows and financial impacts for A/R and A/P activity.
Ensure compliance with internal controls and both company, customer and vendor requirements, and government regulations.
Reconciliation of customer and vendor agings and coordinate audit requests
Oversee month-end closing activities and reporting for A/R and A/P
Prepare monthly activity schedules and compliance reports including function Key Performance Indicators


Hands-on position that will lead a team of 4-5
Coach, develop and hire high performing team. Provide mentoring and coaching to the team, and continually support and promote their professional development.
Demonstrated Faith

Pray for coworkers in team meetings or with donors/listeners as needed.
Participate On-Air fundraising.
Participate in ministry wide Christian bible studies.
Attend weekly Hope Huddle and team meetings for prayer and devotions.
Maintains a personal relationship with Jesus Christ. Is a consistent witness for Jesus Christ. Maintains a courteous, Christ-like attitude in dealing with people within and outside of the organization

Non-Essential Functions

Any other duties assigned



Degree: Bachelor’s Degree highly preferred


7-10+ years of progressive experience with a minimum of 4 years as a Manager/Supervisor

Knowledge, Skills and Abilities

Demonstrated ability to work cross-functionally with other departments, to promote best practices, and to develop solutions to business challenges.
Strong communication skills both written and verbal.
Previous experience with process improvement, strengthening internal controls and managing transactional systems/workflows like Ramp,
Flexible and adaptable
Strong moral character
Budget management
Heart for Christian ministry
Strong moral character
Has a personal relationship with Jesus Christ. Spiritually grounded and working knowledge of scripture
Must be an active member of a Bible believing local church.

Supervisory Responsibilities

Immediate supervision of a small group of employees. Recommends candidates for hiring, termination; prepares and conducts performance appraisals and salary reviews and applies company policies.

Working Conditions and Environment:




Occasionally as deadlines or special activities require

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Activity may include Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.


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